When Trust is vital
Mistrust in medicines information is rising. Verified sources have never mattered more
Connect with thought leaders at the forefront of industry change in the annual Customer Meeting. This year's event will be an unmissable opportunity for Regulatory Affairs, Medical Information and Commercial Pharma to hear first hand about:
- Previously unseen developments shaping the future of medicines information.
- Insider knowledge on how AI is impacting Pharma and HCPs.
- Updates from industry bodies, including the PMCPA and NHS England.
- Best practices in medicines information management from Top Pharma.
- Exclusive Datapharm product news, including the chance to vote for your favourite product idea.
The day concludes with networking, drinks and canapés, with a special talk from our guest, Adventureman, Jamie McDonald, at 5pm.
*This event is for Datapharm customers only.
By participating in this year's event you may end up in photographs or video footage recorded for our marketing materials. If you wish not to be included in any of the photographs or footage used for marketing purposes, please contact us via [email protected] after registering.
What's shaping our 2026 event
Misinformation & the impact on trust
What the industry needs from medicine information
Our response: how can Pharma help?
A first look at the day's agenda
Keynote
ABPI Code and PMCPA Update
We are pleased to announce our keynote for this year's Customer Meeting: Owen Robinson, Director at the PMCPA (Prescription Medicines Code of Practice Authority).
Offering his authoritative perspective on developments for the PMCPA and the Code of Practice, Owen’s session will provide valuable insight for all attendees navigating today’s compliance landscape. This is one you won't want to miss.
Maintaining Trust in Times of Change: Perspectives from the Industry
Expert panellists will be offering their different perspectives from across Pharma, Healthcare and Technology to discuss how AI is disrupting the landscape, what it means for the Pharma industry and how Datapharm is responding. We are delighted to be joined by a leader in Medical Information, Danie du Plessis, with more details and new speakers to be announced soon.
Time back to the business: Accelerating compliance in Prescribing Information management
Prescribing Information (PI) updates are a constant demand on pharmaceutical teams, often requiring significant time and coordination to maintain compliance.
So how can organisations streamline this process while maintaining the highest standards?
Join Regulatory Affairs experts Priya Patel and Jessica Quilter as they share how a leading pharmaceutical company is transforming its approach to PI management through emc PI Portal. Discover how automation, improved audit-readiness, and simplified workflows are reducing administrative burden—freeing teams to focus on higher-value activities and driving greater impact across the business.
The NHS App: What's new with digital medicines information
We are delighted to welcome Nishali Patel, Clinical Lead, Digital Medicines Programme, and Transformation Directorate at NHS England. In last year's event, Nishali joined an enthralling panel on misinformation in medicines, and she returns this year to give her very own presentation with the latest insight into developments for the NHS App. More details to be confirmed soon.
Special Guest
Jamie McDonald, Ward Buddies
We are delighted to welcome Founder of Ward Buddies, Adventureman Jamie McDonald. Jamie will be sharing a story which promises to delight, inspire and warm hearts as he shares what drove him to keep going in the face of adversity. This will be an unmissable opportunity to hear from a star of across-the-world challenges.
